Shipping Policy

Hala Aljazera Industrial Company strives to deliver orders as quickly as possible. Orders are shipped and delivered through the company’s approved delivery partners. Delivery times vary depending on the city, product type, and delivery provider. The estimated delivery time is provided when placing the order. Customers are responsible for providing accurate delivery information and a valid contact number. Orders may be delayed due to circumstances beyond the company’s control, such as weather conditions, technical issues, or circumstances related to delivery providers. Refrigerated and frozen products are subject to specific delivery conditions and may not be available for delivery to all cities. If delivery cannot be completed due to incorrect information or the customer’s failure to respond to the delivery provider, the customer may be responsible for any additional delivery or reshipping costs. The company is not responsible for delays caused by delivery providers or circumstances beyond its control, while it will make reasonable efforts to follow up and resolve any issues. Last Updated: September 2026